George E. Tessier

Phone: (978) 297-4704 / Cell: (978) 549-1591

Email: gktessier@comcast.net

 

OBJECTIVE

To join an organization that sets goals for the future, welcomes new ideas and encourages its employees to thrive, grow, and take full responsibility for their roles within the organization.

 

QUALIFICATIONS

A self-motivator with over 20 years of manufacturing and warehousing experience.  Highly organized, detail oriented, motivates employees to be proud of their work and enjoys the added role of being their teacher and mentor.  Uses human relations skills to bring out the best in each employee.

 

EMPLOYMENT

Triumph Learning, Littleton, MA 10/2012 – 07/2014

Warehouse Manager

Managed all aspects of a warehouse/fulfillment operation including managing the warehouse employees, inventory and quality control, set making, picking, packing, returns, shipping and receiving. Responsible for the interviewing and hiring of new employees, conducting annual performance reviews, job training, job safety, and the handling of any necessary disciplinary actions. Negotiated the best price and service with outside suppliers and the transportation carriers to minimize company expenses without compromising the company’s set standards. Whenever necessary, willingly worked alongside the warehouse employees picking and packing orders.

 

Within the first seven months of employment and after assessing the warehouse floor plan, was able to reduce labor costs by 30%.  This reduction in labor was due to the development of a more efficient floor plan, a set of performance metrics and cross training.  In addition to this redesign, motivated employees to develop a “team first” attitude reducing the order turnaround times to customers and reduced customer reported errors by 93%.  Maintained a monthly customer order accuracy of 99.985%.  Other efficiency improvements were the redesign of the 70,000 sq. ft. warehouse layout to reduce order picking times, and increase productivity, the creation of Performance Metrics Standards, and a format to track employee output. Also designed and implemented a monthly Bonus Program based on metric standards, accuracy, quality control, and attendance. 

 

Designed and implemented a system to move the entire warehouse operation to Echo Data in New Holland, PA. Worked closely with Echo Data and our Customer Service Department throughout the move to ensure no interruption in order fulfillment and worked with Echo Data to resolve receiving and inventory issues that they were experiencing. 

 

IMA North America, Leominster, MA5/2011 – 10/2012

Stockroom Supervisor

Supervised four stockroom employees.  Performed daily cycle counts and resolved inventory discrepancies.  Organized the shipping and receiving of all inter-company parts from the parent company in Italy and sister companies in Germany and India.  Also responsible for picking and inventory issues related to inter-company parts stored in the Leominster location.  Performed all

functions related to receiving and inventory using SAP.  Used online systems with carriers such as UPS, FEDEX, and DHL as well as LTL shipment with common carriers.

 

 

 

 

Garlock Printing, Gardner, MA7/2009 – 5/2011

3^rd Shift Warehouse Worker

Worked alongside the Production Supervisor to keep all converting machines full with raw product, pulled all finished product from manufacturing machines and placed in assigned staging locations.  Responsible for the loading and unloading of trucks moving product to and from the main printing plant.  Performed all other tasks as assigned by Warehouse Lead.

 

Pepsi Bottling Group, Manchester, NH4/2009 – 6/2009

Seasonal Warehouse Worker

All aspects of seasonal picking and packing of product orders within a warehouse.

 

Conversation Concepts, Fitchburg, MA 6/2004 – 7/2008

Warehouse Manager/Assembly Department Manager

Managed one warehouse employee and two employees in the assemble department.  Assigned assembly responsibilities to fill customer orders in a timely manner.  Monitored and controlled all inventory functions with over 25,000 SKU’s stored in two offsite warehouse locations.  Ordered all warehouse and assembly department supplies and maintained a maintenance schedule for three company vehicles and warehouse equipment.  Assumed responsibility for the movement of the main distribution center to another location across town.  This included the development of floor plan layouts and product movement without any disruption to the daily operation.

 

Playaway Lanes, Winchendon, MA10/2002 – 6/2006

Owner

Purchased and managed a profit failing 12-lane bowling center with a full service snack bar and game room.  Immediately made renovations that included updating the paint to a more modern color scheme, replaced the carpet throughout the bowling center, increased the game room capacity, built a private birthday party room, added 100 pairs of rental bowling shoes, upgraded the heating system and bowling pinsetters.  Purchased 100 glow-in-the-dark bowling balls, a 2000-watt sound system, club lights and a pizza oven with the vision of adding evening bowling entertainment.

 

Coordinated a Math-and-Bowl program with the State, which provided a place for middle school and high school students to spend time at this bowling center after school and were allowed 45 minutes to spend on their homework and 45 minutes to spend time bowling.  This program was paid for by an educational grant from the State to support students in the community.  In addition, a successful Sunday Family Program was developed which allowed families to enjoy the bowling center together on Sundays and for one price they could bowl for one hour, which included one large pizza with a small beverage and shoe rental for each family member.  These improvements resulted in an increase of league bowlers from two leagues and 42 bowlers to six leagues and 130 bowlers per week.  In addition, the game room income increased from $50.00 per week to $3500.00 per week.  Private birthday parties increased from zero parties per month to 20.  An average open string of bowling per week increased from 45 to 500+.  Overall snack bar sales increased by 75%.  Due to a profitable offer to purchase Playaway Lanes, the business was sold.

 

Conversation Concepts, Fitchburg, MA 3/1997 – 3/2001

Warehouse Manager/Maintenance Manager

All Warehouse Management responsibilities as listed earlier but with increased management of warehouse employees to seven.  Monitored and assigned projects to two maintenance employees such as equipment maintenance, lawn care, snow removal and building remodeling of Conversation Concepts’ five buildings that housed approximately 15 tenants.

 

W.E. Aubuchon Hardware, Westminster, MA3/2001 – 10/2002

Assistant Warehouse Manager

Managed 34 2^nd shift union employees.  Assigned all job duties and rotated employees based on company needs.  Scheduled trucking runs to 127 company-owned stores in five states based on order size and store location.

 

C&T Warehouse, Ayer, MA6/1994 – 3/1997

Warehouse Lead

Supervised all aspects of picking and packing of product orders within a warehouse.

 

Nasoya Foods, Leominster, MA5/1987 – 6/1994

Warehouse Manager/Production Manager

Worked with Sales Department, Customer Service Department, Production Manager and warehouse personnel to ensure proper inventories were maintained.  Documented and fixed problems that arose in the daily production operations and adjusted the schedule accordingly.  Responsible for the direction of two supervisors and 20 production employees in a multi-shift food production organization.  Was also responsible for the interviewing and hiring of new employees as well as any necessary employee disciplinary actions.  Worked closely with Quality Control Department and Sanitation Department to ensure all proper food handling procedures were adhered to and all safety procedures were followed.

Sanitation Worker

Responsible for the cleaning and sanitizing of all production equipment and keeping production areas clean.

 

Weetabix, Clinton, MA6/1980 – 5/1987

Lead Laboratory Technician

Inspected and tested all incoming raw food products to meet company specifications.  Monitored and applied vitamin formulas to product as determined by specifications.  Inspected and sampled all in-process products to meet customer satisfaction and specifications.  Logged all vitamin and finished product inspection results and communicated results to the Production Supervisor.  Was responsible to be the go-between with three Laboratory Technicians and Production Supervisor.

Pest Control Technician

Responsible for adhering to and maintaining all Massachusetts State Pest Control licenses.

Tank Man

Responsible for ensuring all five packaging machines were full of finished product for packaging.

Sanitation Worker

Responsible for the cleaning of all production equipment and maintaining cleanliness of all production areas.

 

EDUCATION and SEMINARS

Leominster Technical High School, Major:  Drafting

Speaking and Human Relations

Supervisory Management Practices

Coaching and Mentoring Skills for Managers

Communicating with Tact, Professionalism & Diplomacy

Managing Emotions & Excelling Under Pressure

Time Management & Organizational Skills

 

REFERENCES

Richard Gonzales, Jr., Owner, VP, Conversation Concepts

978-815-5545  /  rgonzales@conversationconcepts.com

 

Sharon Landry, VP Operations, Triumph Learning

978-698-7700  /  slandry@triumphlearning.com

 

David Nergart, Operations Manager, Echo Data Group

610-745-7554  /  dnergart@echodata.com